Saturday, October 20, 2012

What To Do When Your Phone Stops Syncing

It is a problem that will drive most users insane. When you connect your phone to your PC and the Zune software opens... then the 24 items failed to sync notice comes up. You delete some images, videos and pray, but still nothing. As scary as it is, you don't need to hard reset your device or even delete any content, you just need to check two things to make sure you are ready to resume that syncing relationship.

First, if you are in an area with multiple WiFi signals, double check to make sure the computer and phone are on the same one. It won't happen every time, but sometimes the competing security measures will keep you from obtaining the proper security keys to send data between the device and the computer, even over that USB connection.

Second, the issue is usually caused by the .jpg or .jpeg file format being assigned to a different default program setting. This is quickly fixed by hitting the start button and typing, without the quotes, "regedit". A quick click of the Yes button to allow the computer to open the editor will reveal some interesting menus for many, but only the HKEY_CLASSES_ROOT folder is of interest to you. Click on the folder and scroll down until you see .jpg in the list. Single click it and you will see a file called Default in the pane to the right. Double click "Default" and it will open a window with one editable line that is filled with a program name. Erase the program from the box and click OK. Repeat this for the .jpeg entry as well.

Close out of the editor by clicking the x in the upper right corner and try syncing again. As soon as your Windows Phone is reconnected to the computer, syncing should resume and all the errors should clear immediately. Happy syncing!

Sent from my Nokia Lumia 900 powered by GetSmartphones.Info

No comments:

Post a Comment